Responsible for assisting high volume senior Loan Officer (LO) team in our West End location. Serves as the point of contact and handles inquiries from customers, builders, and realtors during the application process and pro-actively keeps them informed of progress.
Handles marketing support to increase production volume by preparing and distributing marketing materials & communications. Completes loan applications, ensuring all information is correct. Tracks mortgage loans through closing and answers customer questions regarding status of files, interest rates, and underwriting requirements. May support the team attending luncheons, dinners, award ceremonies and special functions. Performs administrative and/or clerical duties in support of the LO. Typically participates in the marketing activities of the LOs.